PRIVACY POLICY

Last updated: January 15, 2025

This Privacy Policy describes how DigPro Equipment ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, make a purchase, or interact with us through digproequipment.com (the "Site") and other services we provide (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please do not access or use the Site.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. When we update the policy, we will revise the "Last updated" date and post the revised version on the Site.

PERSONAL INFORMATION WE COLLECT
The personal information we collect depends on how you interact with our Site and Services. "Personal information" refers to data that identifies or relates to you. We may collect the following categories:

Information You Provide to Us Directly:

  • Name, email address, billing and shipping address

  • Account login information and security settings

  • Order and payment details

  • Communication content (support inquiries, product reviews, etc.)

Information Collected Automatically:
We automatically collect data through cookies and similar technologies, including:

  • IP address, device type, browser type

  • Pages viewed and time spent on the Site

  • Interaction with features, products, or marketing

Information from Third Parties:
We may also receive information from service providers like Shopify, payment processors, or analytics platforms that help operate our store and personalize the shopping experience.

HOW WE USE YOUR INFORMATION

  • To process transactions and fulfill orders

  • To manage and secure your account

  • To communicate with you about purchases, returns, and support

  • To personalize your experience and show relevant promotions

  • To detect fraud, enforce our policies, and protect our rights

  • To improve our Services and customer experience

COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to power our store, analyze traffic, and improve functionality. You may disable cookies in your browser settings, but doing so may affect your ability to use certain features. Our website also supports the Global Privacy Control (GPC) signal for opt-out preferences.

HOW WE SHARE YOUR INFORMATION
We may disclose your personal information to the following parties:

  • Service providers (e.g., payment processors, shipping partners)

  • Shopify, which powers our ecommerce platform

  • Marketing and analytics providers to improve and advertise our Services

  • Government authorities when legally required

  • Other parties with your consent or as permitted by law

USER-GENERATED CONTENT
Any content you submit to public areas of the Site (such as reviews) may be visible to others. We are not responsible for the privacy or security of information you make public.

THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites. We are not responsible for their content, privacy practices, or policies. You should review the privacy policies of those sites before sharing information.

CHILDREN’S PRIVACY
Our Services are not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has submitted data to us, please contact us for deletion.

SECURITY AND DATA RETENTION
We use appropriate safeguards to protect your information, but no system is completely secure. We retain data as needed for legal, operational, and contractual obligations.

YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:

  • Access your personal data

  • Request deletion or correction

  • Opt out of targeted advertising

  • Limit or withdraw consent for data processing

You may exercise your rights by contacting us at support@digproequipment.com. We will respond in accordance with applicable law.

MARKETING COMMUNICATIONS
You may opt out of promotional emails at any time using the unsubscribe link in our emails. Transactional communications related to orders will still be sent even if you opt out of marketing.

INTERNATIONAL DATA TRANSFERS
We may transfer your personal data to other countries where we or our partners operate. Where required, we use Standard Contractual Clauses or equivalent mechanisms to protect your data.

COMPLAINTS
If you have concerns about our privacy practices, please contact us. Depending on your location, you may also file a complaint with your local data protection authority.

CONTACT INFORMATION
If you have any questions about this Privacy Policy or how we handle your data, you may contact us at:
Email: support@digproequipment.com