Warranty

Limited Warranty — TYPHON TERROR XVIII

Coverage summary (at a glance)

  • Warranty term: up to 10,000 operating hours (hour-meter basis) or 36 months from delivery, whichever occurs first.

  • What’s covered: engine (Kubota D902), hydraulics, and main structure (boom/arm/chassis/blade) against defects in materials and workmanship under normal, intended use.

  • What we provide: parts and reasonable labor for approved warranty repairs, coordinated through our U.S. service partners.

  • Where it applies: Contiguous United States (contact us for AK/HI).

  • Start date: date of delivery to the original purchaser.

1) What’s Covered

Subject to the terms below, Dig Pro Equipment (“we/us”) warrants the following components of the Typhon Terror XVIII mini excavator:

  • Engine: Kubota D902 (EPA-certified) — block, head, internal lubricated parts, fuel system (excl. routine service parts).

  • Hydraulics: main pump, control valve, cylinders, swing/drive motors, hydraulic oil cooler.

  • Main Structure: under-carriage frame, chassis, boom, arm, dozer blade, main frame weldments.

  • Powertrain/Driveline: final drives, planetary gear sets, main shafts.

  • Electrical (covered items): starter, alternator, ECU/primary harness (excludes bulbs/fuses/battery as wear items).

For approved claims, we will supply genuine replacement parts and cover reasonable labor to complete the repair.

2) What’s Not Covered (Common Exclusions)

  • Wear & consumables: rubber tracks, track rollers/idlers, bucket teeth, bushings, pins, hoses, belts, filters, fluids, seals, batteries, bulbs, fuses, seat coverings, paint/finishes, decals, glass.

  • Damage from misuse/abuse: overloading, improper operation, racing or stunt use, impacts/accidents, use outside intended applications.

  • Lack of maintenance: failure to follow the maintenance schedule, use of incorrect fluids/filters, contamination (water/dirt) in fuel or hydraulics.

  • Unauthorized modifications/repairs: tuning, non-OEM parts that affect performance, tampering with the hour meter/ECU.

  • Environmental/transport damage: corrosion from chemicals/salt, storm/flood/fire damage, damage occurring during transport not arranged by us.

  • Incidental/indirect costs: downtime, rental replacement, loss of income, or other consequential damages (some states do not allow exclusion of incidental or consequential damages; see §8).

3) Owner Responsibilities

To keep this warranty in force, you must:

  • Register your machine (serial number + proof of purchase) within 14 days of delivery.

  • Follow the maintenance schedule in the operator’s manual (retain dated receipts/logs).

  • Use the correct fuels/fluids (ULSD for diesel, spec hydraulic oil).

  • Operate as intended and store safely.

Failure to meet these responsibilities, or evidence of hour-meter tampering, may void coverage.

4) How to Make a Claim

Email support@digproequipment.com with:

  1. Machine serial number and purchase date

  2. Photos/video of the issue and affected area

  3. Hour-meter reading

  4. Copies of maintenance records (if requested)

  5. Your contact details and the machine’s location

We’ll acknowledge your request and begin triage, typically within 1–2 business days.

5) Remedy & Turnaround

After diagnosis, we’ll select the most efficient remedy:

  • Parts-in-field: we ship parts and instructions (or connect you with a local partner).

  • Service partner repair: we coordinate an authorized service technician.

  • Return-to-depot (if required): at our discretion for complex repairs.

For approved warranty repairs, Dig Pro covers parts and reasonable labor. Transportation for depot repairs may be covered at our discretion depending on the case and location.

6) Transferability

This warranty is transferable once to a subsequent owner within the original term (10,000 hours / 36 months). Contact support@digproequipment.com within 10 days of transfer with the new owner’s details and the current hour-meter reading.

7) What This Warranty Doesn’t Do

This limited warranty is your exclusive remedy for manufacturing defects. It does not extend machine performance beyond design specifications, and it does not cover routine service or normal wear.

8) Legal Notice

This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To the fullest extent permitted by law, Dig Pro Equipment disclaims liability for incidental or consequential damages arising from the use or inability to use the product. Some states do not allow limitations on the duration of an implied warranty or the exclusion/limitation of incidental or consequential damages, so these limitations may not apply to you.

9) Contact

Questions or a potential claim?
support@digproequipment.com
(Please include your serial number in all correspondence.)